Capitec Bank Ltd is seeking dynamic individuals who are enthusiastic and self-motivated to join our team as Bank Better Champions. If you are passionate about delivering excellent service in the banking industry, we invite you to be part of our journey. Follow the steps below to apply:
To learn more about the role and complete a short assessment, please click here!
Once you’ve completed the assessment, finalize your application by clicking the apply button below.
Purpose Statement The purpose of this role is to welcome guests, manage branch queues efficiently, deliver exceptional customer service, assist guests at the ATM, and facilitate transactions on remote or self-service channels. Through these responsibilities, you’ll gain the knowledge, skills, and experience necessary for service consulting.
Experience Minimum: No previous experience needed, but applicants must have a Grade 12 National Certificate.
Ideal: Some experience in customer service within a retail, financial, or banking environment.
Qualifications (Minimum) Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred) Knowledge Minimum: Basic computations Interpersonal skills and the ability to engage with people Clarity regarding personal goals, with ambition and a willingness to learn.
Ideal: Understanding of bank branch environments Knowledge of Capitec Bank products and internal business processes.
Skills Strong communication skills Proficiency in computer operations (MS Word, MS Excel, MS Outlook) Interpersonal and relationship management skills.
Conditions of Employment Clear criminal and credit record Fingerprints detectable/recognizable on Capitec Bank’s internal electronic banking system.
Capitec is committed to diversity, and all appointments will support the achievement of our employment equity goals.
Bank Better Champion (Learnership)
