The Private Security Industry Regulatory Authority (PSiRA) is seeking qualified candidates for the position of Walk-In Adviser based in Western Cape, South Africa.
Position: Walk-In Adviser Salary: R20,909 per month Duration: 12-month fixed-term contract Location: Western Cape, South Africa
Conditions:
- Grade 12 and a recognized Diploma in Office Administration/ Public Management/ Customer Service or equivalent, with a minimum of 1-year experience in a customer service domain.
- Computer literate. Recognition of Prior Learning (RPL) and applicable knowledge and experience on the job may be considered during the selection process.
Essential Criteria: Ideal candidates should possess:
- Strong client relation skills
- Interpersonal and organizational skills
- Effective verbal and spoken communication skills
- Office administration skills
- Willingness to work overtime
- Proficiency in computer literacy
Key Performance Areas:
- Assist and attend to guests (business and existing)
- Process individual operations
- Assess documents for completeness and validity
- Issue ID cards and PSiRA certificates
- Assist guests with completing operations on the digital platform
- Access information from external systems like CIPC, SARS, and interpret the data
- Attend to and correspond with guests regarding telephonic and email inquiries
- Verify fingerprints from Home Affairs HANIS system
- Ensure proper filing
- Perform all other administration tasks related to this function
- Data capturing
- Provide relief for a host/visitor
- Interpret and action findings related to Criminal records regarding individual operations for enrollment
- Prepare yearly statistics
Closing Date for Applications: May 21, 2024
How to Apply: Interested candidates can submit a comprehensive CV accompanied by certified copies of qualifications, along with an application letter addressed to the Senior Manager Human Capital, Private Bag X817, Pretoria, 0001, or hand-deliver to 420 Witch-Hazel Avenue, Block B Eco Glades 2 Office Park, Eco Park, Highveld Ext 70. Alternatively, visit www.psira.co.za to apply.
NB: No faxed applications will be accepted, and shortlisted candidates will undergo an interview as part of the selection process. In cases where further information is needed, shortlisted candidates may be asked to provide a portfolio of evidence.
PSiRA reserves the right not to conduct fresh verification on credentials and employment history of an aspirant besides those indicated on the application documents. Applicants who haven’t been communicated on or before October 31, 2024, must consider their applications unsuccessful. Preference will be given to candidates who are part of designated groups, including applicants with disabilities.
Title: PSiRA: Walk-In Adviser Position Available
