Leanership internship in South Africa

ABSA Home Loans Collections Junior Learner Learnership Programme

Introduction to the ABSA Home Loans Collections Learnership

ABSA Home Loans Collections is excited to announce an incredible opportunity for South African youth. We invite unemployed young individuals to apply for our Junior Learner Learnership Programme, which spans a period of 12 months and is based in Johannesburg. This program is designed to develop the skills and talents of enthusiastic individuals passionate about using technology to enhance client experience.

Position Overview

Job Title: Junior Learner

Duration: 12 Months
Location: Johannesburg
Job Requisition ID: R-15965700

Our Junior Learner role offers participants a unique blend of classroom training and hands-on job exposure, focusing on all aspects of client relations within ABSA’s Home Loans Collections. This comprehensive approach ensures that learners gain practical experience while acquiring theoretical knowledge.

Programme Objectives and Job Description

Purpose of the Learnership

The primary objective of the ABSA Home Loans Collections Learnership is to maximize both individual and organizational development benefits through the execution of structured training objectives. This program aims to cultivate a robust skill set among learners, enhancing their employability and preparing them for future career opportunities within the banking sector.

Key Responsibilities

Participants in the learnership program will:

  • Deliver Exceptional Client Service: Exhibit strong client service skills and an excellent problem-solving ability, ensuring client satisfaction and effective resolution of inquiries.
  • Demonstrate Organizational Skills: Pay meticulous attention to detail and prioritize follow-up actions to maintain high standards of service delivery.
  • Collaborate Effectively: Work well in a team environment, showcasing the ability to both listen and communicate effectively with colleagues and customers.
  • Maintain Professionalism: Uphold a high level of professionalism and courteousness, especially under pressure.
  • Show Initiative: Be proactive and self-motivated, demonstrating a hands-on mentality towards tasks.

Essential Requirements for Applicants

To be considered for this learnership, applicants must meet the following criteria:

  • Age Range: Candidates should be aged between 18 and 30 years.
  • Documentation: Applicants must attach a detailed CV with relevant contacts and references, along with copies of their certificates, identity card, and proof of address.
  • Citizenship: Must be a South African citizen or permanent resident.
  • Education: A completed degree or equivalent NQF level 7 qualification is required.
  • Language Proficiency: Applicants must be proficient in English.
  • Employment Status: Must be unemployed and not registered with any other learnership or educational institute at the time of application.
  • Computer Literacy: Candidates should be computer literate.
  • Personal Attributes: Applicants should be team players, self-motivated, flexible, and eager to learn and work.

Learnership Structure and Duration

The ABSA Home Loans Collections Learnership is a full-time, 12-month programme. During this period, learners are expected to:

  • Complete All Academic Modules: Engage fully in all theoretical training sessions.
  • Participate in On-the-Job Training: Gain practical experience through job rotations within the Home Loans Collections department.
  • Commit to the Full Programme: Be available for the entire 12-month duration to ensure successful completion of the learnership.

Completion and Certification

Upon successful completion of the learnership, participants will receive:

  • NQF Level 5 Certificate in Banking: A nationally recognized qualification that enhances career prospects within the banking industry.
  • Continuous Mentoring and Training: Ongoing support for personal and professional development, ensuring that learners are well-prepared for future opportunities.

Stipend and Benefits

Successful candidates will receive a monthly stipend to support their participation in the learnership programme. This financial assistance ensures that learners can focus on their training and development without financial strain.

Recruitment Process and Risk Check Requirements

The recruitment process includes several stages to ensure the selection of suitable candidates:

  • Online Occupational Assessments: To evaluate the aptitude and suitability of applicants.
  • Background Checks: Verification of no criminal record, accurate documentation, clear credit score, and positive references from previous employers.
  • Compliance with Employment Equity Act: Preference will be given to candidates from designated groups to promote equitable demographic representation and diversity within the workforce.

Educational Requirements

Candidates must possess a GET Certificate in Business, Commerce, and Management Studies. ABSA Bank Limited is committed to being an equal opportunity and affirmative action employer, aligning with the Employment Equity Act 55 of 1998.

How to Apply

If you are a motivated individual looking to build a career with one of Africa’s leading banking groups and are keen to work closely with our customers in a supportive and dynamic environment, apply today. Join us at ABSA Home Loans Collections and embark on a journey of growth and development.

Apply Here: Learnership

ABSA Home Loans Collections Junior Learner Learnership Programme

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