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Capitec Bank: Bank Better Champion Position

Capitec Bank is seeking enthusiastic and qualified candidates for the role of Bank Better Champion in Mthatha, Eastern Cape. The role involves welcoming clients, managing branch flow through effective queue operations, providing exceptional customer service, assisting clients with ATM usage, and facilitating transactions on remote or self-service channels. This position offers the opportunity to gain valuable skills and experience necessary for service consulting.

Position: Bank Better Champion
Posted Date: June 12, 2024
Location: Mthatha, Eastern Cape


  • Minimum: No previous experience needed; must have a Grade 12 National Certificate.
  • Ideal: Some customer service experience in a retail, financial, or banking environment.


  • Minimum: Grade 12 National Certificate / Vocational.
  • Ideal/Preferred: Additional knowledge of bank branch environments and Capitec Bank products and business processes.


  • Minimum:
    • Basic calculations.
    • Effective communication and interpersonal skills.
    • Clarity and understanding of personal goals, ambition, and eagerness to learn.
  • Ideal:
    • Familiarity with bank branch operations.
    • Knowledge of Capitec Bank’s products and internal processes.


  • Communication Skills.
  • Interpersonal & Relationship Management Skills.

Conditions of Employment:

  • Clear criminal and credit record.

Capitec Bank is committed to diversity and strives to achieve employment equity goals through all appointments. Interested candidates are encouraged to apply.


Capitec Bank: Bank Better Champion Position

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