Anglo American invites interested and qualified candidates to apply for the position of Learning Director based in Rosebank, Gauteng.
Position: Learning Director
Business Unit / Group Function: Global Shared Services
Area: Human Resources
Location: Rosebank, South Africa
Reference Id: REF62675E
Experience / Work Type: Entry Level / Fixed Term Employee
Closing Date: June 19, 2024
Company Description:
Join us as a Learning Director at GSS PS Global. In this pivotal role, you will drive service excellence and embed a learning culture within Global Shared Services People Services (GSS PS). You will support knowledge transfer and standardize work processes to enhance service efficiency and effectiveness. GSS People Services aims to deliver optimal HR solutions for a dynamic business environment, focusing on simplification, standardization, optimization, and automation of end-to-end HR processes.
Job Description:
Please note that this is a 12-month fixed-term contract role.
Your role will involve creating a successful Learning and Performance function and team for GSS, ensuring GSS employees are adequately skilled to deliver exceptional services to Anglo American EMEA BUs. You will implement and deliver high-quality service, meeting Service Level Agreements (SLAs).
Key Tasks:
Learning and Development:
- Processing catalogue maintenance requests
- Handling course nominations (bulk or individual)
- Managing accommodation requests
- Processing attendance registers
- Coordinating site inductions
- Managing new/renewal of licenses (bulk or individual)
- Processing course evaluations
- Verifying and processing new/renewal of qualifications
- Resolving Learning Management System (LMS) and SAP queries
- Catalogue maintenance
- License uploads and renewals
- Troubleshooting learning system queries
- Reporting and publishing content
- Creating courses and qualifications on SAP & LMS
Performance Management:
- Managing bulk status changes as per the PM calendar
- Uploading ratings and modifiers based on calibration outcomes
- Creating or updating performance contracts on SAP
- Providing reports with recommendations for relevant data changes
Talent Management:
- Processing population updates
- Handling rating updates
- Providing reports with recommendations for relevant data changes
Risk and Operational Reporting:
- Tracking and reporting service performance
- Knowledge transfer to entry-level LTP Officers
- Ensuring effective peer auditing
Client Relationships:
- Providing accurate information to support client queries
- Prioritizing and resolving queries, developing remedial plans
- Reporting incidents to LTP Coordinator
Generic Tasks:
Health, Safety & Environment:
- Demonstrating behavior in line with health, safety, and environmental standards
- Reporting issues to Coordinator
People:
- Demonstrating behavior in line with Group values and standards
- Collaborating effectively with Coordinator, peers, and relevant others
Financial:
- Operating cost-effectively within limits set by Section Manager
Work Processes:
- Adhering to policies, processes, and systems
- Reporting any performance impediments to Coordinator
Qualifications:
- Matric / Grade 12
- Relevant B.Degree (advantageous)
Experience:
- 2-3 years of Learning Administration experience
- Proficiency with Learning Management System (LMS) and SAP systems
- Strong Microsoft Office skills
- Strong work ethic and interpersonal skills
Additional Information:
What We Offer:
- Competitive salary and benefits package
- Exceptional learning and growth opportunities
- Opportunities for career advancement within a large, successful multinational company
Who We Are:
- Anglo American is a global diversified mining business, providing essential metals and minerals using innovative practices and technologies.
Inclusion and Diversity:
- Committed to promoting an inclusive and diverse workplace with equal opportunities for all
Safety Commitment:
- Prioritizing safety with rigorous standards and ongoing investments in new technologies
Closing Date: June 19, 2024
Learning Administrator
