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First National Bank (FNB) Receptionist Opportunity

Join the FNB Family as a Receptionist

First National Bank (FNB) is seeking qualified and enthusiastic candidates to apply for the position of Receptionist based in Cape Town, Western Cape. This is a full-time position with the closing date for applications on 20 July 2024.

Position Details

  • Position: Receptionist
  • Job Type: Full Time
  • Location: Cape Town, Western Cape
  • Closing Date: 20 July 2024

Job Description

As a Receptionist at FNB, you will be the first point of contact for visitors and will handle inquiries both in person and over the phone. Your role is vital in ensuring that all interactions with clients are handled professionally and efficiently.

Key Responsibilities

  • Attend to visitors and manage inquiries on the phone and in person.
  • Ensure efficient handling of telephone calls, directing them to the appropriate individuals.
  • Provide exceptional customer service that exceeds expectations through proactive, innovative, and appropriate solutions.
  • Maintain professional communication with clients, resulting in positive feedback and compliments.
  • Resolve customer queries promptly and within agreed timelines.
  • Deliver efficient administrative services through careful planning, reporting, and updating of all related information.
  • Comply with governance in terms of legislative and audit requirements.
  • Serve as the first point of contact for FNB visitors, assessing their needs and directing them accordingly.
  • Manage costs and expenses within the approved budget to achieve cost efficiencies.
  • Continuously develop your skills to enhance your competencies.

Candidate Profile

We are looking for individuals who embody the spirit of FNB’s #changeables and are ready to be part of a dynamic team. The ideal candidate will have:

  • Minimum Qualification: Matric and a relevant qualification.
  • Experience: 3 to 5 years of experience in a similar environment.
  • A passion for delivering exceptional service and a proactive approach to problem-solving.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.

What We Offer

At FNB, you will be surrounded by a diverse team of talented professionals in an adaptable and innovative environment. You will have access to:

  • Opportunities to network and collaborate with industry experts.
  • A challenging work environment that encourages innovation.
  • Continuous learning and development opportunities to enhance your skills and career growth.

Are You a Match?

We are looking for candidates who are:

  • Curious & Courageous: Driven by a desire to learn and grow, and brave enough to take on new challenges.
  • Obsessed with Mastery: Committed to becoming highly skilled in their role and continuously pushing themselves to improve.

If you are ready to take the next step in your career and join a team that values curiosity, courage, and mastery, we look forward to hearing from you. Apply now and embark on an exciting journey with FNB!

Apply Here: Receptionist

Application Closing Date: 20 July 2024

First National Bank (FNB) Receptionist Opportunity

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