Leanership internship in South Africa
Intern: Provincial Operations

SERVICES SECTOR EDUCATION & TRAINING AUTHORITY (SETA)
Position Details
Position: Intern: Provincial Operations
Reference Number: SS-49
Description
Duties
- Uphold the image of Services SETA through professional behavior and administration of the reception area and office according to quality standards.
- Always adhere to corporate values and ethics when interacting with Services SETA’s stakeholders.
- Welcome visitors and offer refreshments where necessary.
- Provide assistance to walk-in visitors whenever possible.
- Keep visitors informed of waiting times when necessary.
- Maintain the reception area clean and tidy at all times.
- Report maintenance issues promptly and monitor progress until they are resolved.
- Attend to the reception area at all times during office hours.
- Perform basic troubleshooting to correct minor problems.
- Attend to incoming calls efficiently and promptly to minimize customer waiting time.
- Route calls to the relevant individuals.
- When callers are on hold, ensure that the person they wish to speak to is aware of the pending call and keep the caller updated on the progress.
- Proactively take messages and ensure that all staff are aware of and receive their messages promptly.
- Screen calls to assist with queries or to route the callers to the correct area.
- Photocopy and scan documentation upon request.
- Perform filing tasks.
- Distribute documents correctly and promptly.
- Provide typing services as requested.
- Bind documents when requested.
- Receive and dispatch courier packages.
- Collate information for reporting.
- Support Services SETA projects by:
- Assisting in scheduling of monitoring and evaluation visits.
- Assisting in scheduling of induction visits.
- Preparing site visit reports.
- Providing other project-related clerical functions.
- Support the office in conducting outreach and stakeholder engagements on and/or off-site (e.g., career exhibitions, stakeholder capacitation sessions).
Requirements
- National Senior Certificate or equivalent certification, at a minimum NQF 4.
- A National Diploma or equivalent certification (NQF 6) in Business Administration, Public Administration, Office Administration, Project Management, Human Resources, or equivalent certification.
Locations
- Cape Town Office x1
- East London x1
- Port Elizabeth x1
- Durban Office x1
- Bloemfontein x1
- Kimberley x1
- Klerksdorp x1
- Polokwane x1
- Nelspruit x1
- Johannesburg x1
Closing Date for Applications: August 2, 2024
Additional Information
Work Level: Student/Graduate
Type: Contract
Salary: Market Related
Duration: 9 – 12 Months
EE Position: No
Location: Provincial Offices/All Provinces
Apply Here: Internship