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Capitec Bank: Bank Better Champion Job Opportunity

Position: Bank Better Champion
Posted On: October 2, 2024
Company: Capitec Bank Ltd
Locations: Tzaneen, Soweto, Muizenberg, Middelburg, Khayelitsha, Westville, Zeerust, Thabazimbi

Capitec Bank is inviting motivated and qualified candidates to apply for the Bank Better Champion position. We are looking for energetic, self-driven individuals who are passionate about providing excellent customer service in the banking industry.

Job Overview

As a Bank Better Champion, you will be responsible for welcoming clients, efficiently managing branch flow, and ensuring smooth queue operations. You will assist clients with ATM services and help them complete transactions through remote or self-service channels. In this role, you will also gain valuable knowledge, skills, and experience required for future growth into service consulting positions.

How to Apply

  1. Job Assessment: To understand the role and see if it aligns with your aspirations, complete a brief online assessment. Click [here] to begin.
  2. Submit Application: After completing the assessment, finalize your application by clicking the apply button.

Purpose of the Role

The Bank Better Champion plays a critical role in ensuring the smooth operation of the branch and delivering exceptional client service. By efficiently managing branch queues, assisting clients at ATMs, and facilitating transactions, you will enhance the overall customer experience and contribute to Capitec Bank’s growth.

Required Experience

Minimum Requirements:

  • No prior experience is required.
  • A Grade 12 National Certificate is essential.

Ideal Candidate:

  • Some customer service experience in a retail, financial, or banking environment is advantageous.

Qualifications

  • Minimum: Grade 12 National Certificate or Vocational equivalent.

Knowledge and Skills

Essential Knowledge:

  • Basic calculation skills for simple computations.
  • Ability to engage effectively with people.
  • Self-awareness, ambition, and a willingness to learn.

Ideal Knowledge:

  • Familiarity with bank branch environments.

Key Skills:

  • Strong communication skills.
  • Computer literacy in MS Word, Excel, and Outlook.
  • Excellent interpersonal and relationship management skills.

Conditions of Employment

  • A clear criminal and credit record is required.
  • Candidates must have fingerprints that are detectable on Capitec Bank’s internal electronic banking system.

Capitec’s Commitment to Diversity

Capitec Bank is committed to promoting diversity within the workplace and supporting the achievement of employment equity goals. Where feasible, all appointments will be made in alignment with these goals.

Open Positions and Locations

We are hiring Bank Better Champions for the following locations:

Start your journey with Capitec Bank and take the next step towards a rewarding career! Apply now to become a Bank Better Champion.

Capitec Bank: Bank Better Champion Job Opportunity

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