CoJ EPWP – Data Capturer / Queue Marshal / General WorkerExpanded Public Works Programme (EPWP)

The City of Johannesburg (CoJ) Health Department is inviting unemployed individuals to apply for various positions to provide services within health facilities. The available roles include Data Capturer, Queue Marshal, and General Worker, all essential for supporting the day-to-day operations of healthcare centers.

Who Can Apply?

Applicants residing in the specified regions (A – G) are encouraged to apply for these positions.

Department: Health
Branch: Integrated Policy, Planning, and Research Unit
Designation: EPWP – Data Capturer / Queue Marshal / General Worker
Salary: R3 500 per month (monthly stipend)
Location: Various Regions (A – G)
Vacancy Bulletin: STC 006/2024

These openings are available to both City of Johannesburg employees and external applicants.

Expanded Public Works Programme (EPWP)

Contract Type: Short-Term Contract (not exceeding 12 months)
Regions Covered: A, B, C, D, E, F, and G

Requirements

• Minimum qualification: Grade 10 or higher
• Youth (18 years and older) are preferred for these positions
• Applications from people with disabilities are strongly encouraged
• Familiarity with the City’s processes, best practices, policies, and procedures related to health and social issues
• Strong numeric, writing, and verbal communication skills
• Proficiency in using electronic devices, including email and the internet

Primary Responsibilities

General Worker Duties

• Clean waiting areas, consulting rooms, offices, kitchens, and laundries
• Ensure all surfaces used for clinical procedures are cleaned and dusted appropriately before setting up for operations
• Sort and replace soiled linen in consulting rooms
• Empty bins and keep the clinic premises free of waste

Data Capturer Duties

• Capture and update client records
• Compile monthly statistics of clients who accessed services at the clinic
• File completed client records in alphabetical or chronological order and retrieve files when needed
• Make necessary appointments using the clinic’s system
• Coordinate the ordering of stationery, clinic records, and printed materials to ensure adequate supplies
• Record discussions and type minutes of departmental meetings, forwarding them to relevant personnel

Queue Marshal Duties

• Welcome and assist patients and visitors at the clinic
• Provide information and direct clients through the clinic’s various service areas
• Manage and control queues to ensure smooth patient flow
• Screen patients in waiting areas and guide them to the appropriate sections
• Oversee the helpdesk and address patient inquiries

Key Performance Areas

• Provide monitoring and reporting on the performance of the program

Core Competencies and Leading Qualities

• Knowledge of the City’s health processes, policies, and transversal issues
• Strong teamwork, honesty, and accountability
• Excellent time management and organizational skills
• Emotional intelligence and sound judgment
• Ability to take action and work under pressure to achieve desired outcomes

Core Competencies

• Effective communication skills, both verbal and written
• Confidentiality, integrity, and professionalism
• Understanding of Batho Pele principles (Customer and Service Delivery Management)
• Commitment to HR Values and CoJ Values
• Impact and influence with a focus on confidentiality and integrity

Closing Date: October 22, 2024

All suitably qualified candidates are encouraged to apply. The City of Johannesburg is committed to the principles of employment equity as outlined in national legislation and policy guidelines. Preference will be given to designated groups, including previously disadvantaged groups and individuals with disabilities.

Appointments will be made in accordance with the approved Employment Equity Plan to ensure fair representation in terms of race, gender, and disability.

Application Process

Please note that only online applications will be considered. Applications can be submitted using the following link:

STC 006/2024 (EPWP)_General Worker
Apply here: Application Form

STC 006/2024 (EPWP) – Data Capturer
Apply here: Application Form

STC 006/2024 (EPWP)_Queue Marshal
Apply here: Application Form

If no notification of appointment or response is received within six weeks after the closing date, applicants should consider their application unsuccessful.

By applying for a position at the City of Johannesburg, you consent to the use of your personal information for recruitment and selection purposes. If shortlisted, the following risk checks may be conducted as per the City’s Talent Acquisition Policy:

• Credit Record Check
• CV Validation
• Employment Record Verification
• Criminal Check
• Identity Validation

CoJ EPWP – Data Capturer / Queue Marshal / General Worker
Expanded Public Works Programme (EPWP)