Location: Cape Town, Western Cape
Reference Number: R030036
Work Level: Skilled
Employment Type: Contract
EE Position: No
Salary: Market Related
Position Summary
Triton Express is inviting applications from qualified individuals for a Receptionist role on a 9-month contract. This position is based at the Cape Town branch and involves front-line customer service and comprehensive administrative support.
Key Responsibilities
Front Office & Telephone Services
- Answer and direct incoming telephone calls professionally
- Take and deliver messages promptly
- Greet and assist clients and visitors
- Liaise with Telkom/Alcatel for maintenance needs
- Make outgoing calls as required
Reception Area & Visitor Management
- Receive and distribute parcels
- Supervise client correspondence collections
Client Services
- Conduct customer service surveys and capture feedback
- Investigate delivery issues and reconcile client statements
- Liaise with clients as needed
Administrative & Operational Support
- Maintain driver stationery
- Manage discrepancy manifests
- Monitor third-party Proof of Delivery (PODs) and generate reports
- Assist in resolving delivery and collection queries
Freightware Data Management
- Capture and verify waybill information
- Correct scanning errors and manage related documentation
General Administration & Reporting
- Monitor and order stationery
- Submit reconciliations and update petrol card records
- File documents and assist with invoice processing
- Update diesel usage and submit weekly mileage data
Minimum Requirements
Qualifications & Experience
- Grade 12 (Matric)
- 1–2 years of experience in a reception or clerical role
Technical Skills
- Proficient in MS Word, Excel, and Outlook
- Experience with Freightware or similar systems
Knowledge
- Basic understanding of warehousing and store procedures
Skills & Competencies
- Strong verbal and written communication
- Excellent attention to detail and listening skills
- Fluent in both English and Afrikaans
Personal Attributes
- Professional and presentable
- Self-motivated and reliable with a proactive mindset
Other Requirements
- Own reliable transport
- Working hours: 07:00 – 17:00
How to Apply
Submit your application online via the Triton Express Careers Portal or follow the standard company application process.
Apply Here: Receptionist
Triton Express: Receptionist (9-Month Contract)
