South African Reserve Bank (SARB): Hospitality Services Assistant (x11 Positions)

Job ID: 1081 (CSD)

Location: Head Office, Pretoria, Gauteng

Closing Date: 20 June 2025 (11:55 PM)

About the South African Reserve Bank (SARB):

The South African Reserve Bank (SARB) is seeking eleven (11) highly motivated and customer-focused Hospitality Services Assistants to join our team at the Head Office in Pretoria. This full-time role is responsible for providing exceptional hospitality, food, and beverage services for SARB functions and events.

Responsibilities:

• Set up, clear, and prepare meeting rooms, work cafes, boardrooms, and function venues according to established standards.
• Serve food and beverages while adhering to strict food safety regulations.
• Conduct pre- and post-event inspections of venues.
• Independently diagnose and resolve issues that may arise.
• Maintain impeccable sanitation, health, and safety standards within work areas.
• Ensure full compliance with food safety and hygiene standards, Quality Management Systems (ISO 22000, 9001), and Occupational Health, Safety & Environment (OHS&E) regulations.
• Provide excellent customer service to clients, employees, and visitors, addressing inquiries and resolving complaints effectively.
• Collaborate effectively with team members to foster a positive and productive work environment.
• Identify and implement improvements to enhance service delivery.
• Proactively address any performance gaps to meet required standards.
• Maintain accurate records of breakages and shortages of cutlery and crockery.
• Manage lost and found items according to SARB’s established procedures.

Qualifications and Experience:

• The candidate must possess a Grade 12 (NQF Level 4) or an equivalent qualification.
• 1-2 years of relevant experience in a hospitality environment.
• Experience in the hospitality industry will be an added advantage.

Required Skills and Competencies:

• Excellent verbal and written communication skills.
• Flexibility and adaptability.
• Strong customer service and stakeholder focus.
• Problem-solving abilities.
• Exceptional attention to detail.
• Excellent interpersonal skills and ability to work effectively in a team.
• Effective time-management skills.

How to Apply:

Apply here: Hospitality Services Assistant X11 Posts

South African Reserve Bank (SARB): Hospitality Services Assistant (x11 Positions)