Department: Civilian Secretariat for Police Service
Location: Pretoria, Gauteng
Closing Date: 8 August 2025
Reference Number: CSP/12/2025
Salary: R193,359 per annum
About Us
The Civilian Secretariat for Police Service is a key institution supporting civilian oversight and accountability in policing. We are seeking a dedicated and professional Receptionist to join our Pretoria office. This role is vital in creating a positive, efficient first point of contact for all internal and external stakeholders.
Position Summary
As the Receptionist, you will manage the front desk and reception area, provide administrative support, and ensure all visitors and callers receive professional and courteous service. You will play a central role in maintaining the smooth operation of the Secretariat’s day-to-day front office functions.
Key Responsibilities
- Greet and direct visitors professionally to ensure a positive first impression.
- Answer and manage incoming telephone calls promptly and courteously.
- Maintain accurate records of calls and visitor logs.
- Manage and coordinate boardroom bookings.
- Provide accurate and helpful information to clients and visitors.
- Keep the reception area tidy and presentable at all times.
- Monitor and report issues with reception-related office equipment.
- Update and maintain the organization’s telephone directory.
- Support general administrative functions as required.
Qualifications & Requirements
- Matric/Grade 12 certificate or equivalent (required).
- Additional qualifications in Office Administration, Secretarial Studies, Public Administration, or Customer Service are advantageous.
- Computer literacy: MS Word, MS Excel, MS Outlook, and MS PowerPoint.
- Excellent interpersonal and communication skills (verbal and written).
- Strong telephone etiquette and professional demeanor.
- Well-groomed and presentable appearance.
- Customer service orientation with organizational and time management skills.
- Ability to remain calm under pressure and adapt to changing priorities.
How to Apply
Interested applicants must submit:
- A completed and signed Z83 application form (available from any Public Service Department or the DPSA website).
- A comprehensive Curriculum Vitae (CV) detailing qualifications, experience, roles held, dates of employment, and core responsibilities.
Note: Do not include copies of qualifications or supporting documents with your application. Only the Z83 form and CV are required at this stage.
Submission Options
You may submit your application via one of the following methods:
- By Mail:
Private Bag X922, Pretoria, 0001 - Hand Delivery / Courier:
258 Lilian Ngoyi Street (Pretorius Street),
Fedsure Building, 2nd Floor, Reception Desk, Pretoria - By Email:
Recruitment62@csp.gov.za
Important Information
- Late applications will not be considered.
- Only shortlisted candidates will be contacted.
- The Civilian Secretariat for Police Service is an equal opportunity employer and welcomes applications from all suitably qualified individuals.
Job Opportunity: Receptionist
