The Clover Welkom branch invites applications from qualified, motivated, and customer-oriented individuals for the Merchandiser position in the Commercial Department.
This is a permanent opportunity for candidates who are passionate about retail presentation, product freshness, and maintaining strong client relationships within one of South Africa’s most trusted dairy and consumer brands.
Closing Date: 19 October 2025
Reference Number: CLO251014-2
Job Title: Merchandiser
Department: Commercial
Job Type: Permanent
Location: Welkom, Free State, South Africa
Education Level: Grade 12 / National Certificate (NQF Level 4)
Number of Positions: 1
Category: Sales
About Clover
Clover is one of South Africa’s most established and trusted branded consumer goods companies, specializing in dairy and other food and beverage products. With a long-standing legacy of quality, freshness, and service excellence, Clover is known for providing products that meet the highest standards of taste and safety.
The company places a strong emphasis on:
- Customer satisfaction and loyalty
- Efficient distribution and stock management
- Strategic partnerships with retail outlets across South Africa
As a Merchandiser, you will play a key role in ensuring Clover’s products remain fresh, visible, and appealing to consumers. This position connects Clover’s sales and distribution operations with retail stores, helping to strengthen the brand’s reputation for reliability, consistency, and quality.
Job Purpose
The Merchandiser is responsible for:
- Servicing assigned retail stores
- Ensuring shelves are well-stocked and visually appealing
- Reducing product returns through proactive stock management
This position requires a combination of communication, organizational, and problem-solving skills. The ideal candidate should be capable of maintaining positive relationships with store staff, area management, and Clover’s head office teams.
Your role will directly impact Clover’s sales performance and brand visibility throughout the Free State region.
Minimum Requirements
To be considered for this opportunity, applicants must meet the following criteria:
- Grade 12 (Matric) or equivalent NQF Level 4 qualification
- Relevant work experience in merchandising, retail stock control, or customer service
- Residence in or near Welkom (advantageous)
- Willingness to work shifts, including weekends and public holidays
- Fluent in Business English (written and spoken)
Core Competencies
Clover seeks dependable, proactive individuals who can maintain the company’s high operational and service standards.
Successful candidates should demonstrate the following competencies:
- Influencing Skills: Ability to persuade and motivate store personnel to promote Clover products.
- Proactivity: Takes initiative and acts swiftly to prevent stock or display issues.
- Integrity: Upholds honesty, fairness, and ethical behavior in all tasks.
- Collaboration: Works effectively in team environments to achieve company goals.
- Interpersonal Effectiveness: Builds positive and respectful relationships.
- Commitment & Motivation: Shows dedication to consistent quality and excellence.
- Effective Communication: Clearly articulates information to store staff and management.
- Customer Orientation: Keeps customer satisfaction as a top priority.
- Planning & Organizing: Efficiently manages routes, time, and stock requirements.
- Administrative Ability: Keeps precise records and follows reporting standards.
Key Duties and Responsibilities
The Merchandiser will perform a variety of functions to maintain product standards, optimize shelf visibility, and ensure smooth in-store operations.
1. Stock Control and Ordering
- Implement proper stock control measures in both sales and backup storage areas.
- Prevent out-of-stock situations by actively monitoring inventory levels.
- Place accurate and timely orders according to approved schedules.
- Maintain clean, neatly arranged displays that reflect Clover’s brand quality.
- Record and manage product returns, minimizing waste and financial loss.
- Ensure all crates and company equipment are managed according to policy.
2. Shelf and Display Management
- Apply shelf control standards based on store and Clover shelf plans.
- Pack shelves efficiently and according to store flow guidelines.
- Keep fridges clean, well-stocked, and properly functioning.
- Maintain planograms and product layouts for consistent presentation.
- Ensure price labels (PI labels) are correct and clearly visible.
- Install and maintain point-of-sale (POS) materials in assigned locations.
3. Customer Service and Relationship Management
- Build and sustain strong relationships with store management, area managers, and head office.
- Communicate regularly to address operational issues and improve store performance.
- Understand store-specific needs and customize merchandising efforts accordingly.
- Represent Clover’s brand with professionalism and respect in every interaction.
4. Administration and Reporting
- Maintain accurate records of stock levels, returns, and orders.
- Submit daily and weekly reports on store conditions and product performance.
- Report any damaged or expired stock to management promptly.
- Support internal audits with accurate documentation and compliance records.
5. Business Development Support
- Identify new opportunities to increase product visibility and sales.
- Suggest improvements or promotional ideas to enhance brand exposure.
- Track competitor activity and report insights to management.
- Support marketing campaigns and ensure promotional materials are properly displayed.
Work Environment
This position involves working in a fast-paced retail environment that requires attention to detail, punctuality, and a strong sense of responsibility.
Candidates must be comfortable with:
- Physical activity such as lifting and moving stock
- Traveling between stores in the assigned area
- Working early mornings, weekends, and public holidays
Why Join Clover?
Joining Clover means becoming part of a company that values integrity, teamwork, and continuous improvement. Employees enjoy:
- Exposure to structured retail systems and merchandising practices
- Career growth opportunities in a respected national organization
- A collaborative and supportive work culture
- Recognition and rewards for outstanding performance
At Clover, every employee contributes to delivering freshness, quality, and trust to millions of South African households daily.
Application Process
Interested and qualified candidates should apply before the closing date.
To Apply:
- Quote the reference number (CLO251014-2) in your application.
- Submit a detailed CV and certified copies of your ID and qualifications.
Apply here: Merchandiser Vacancy
Important Notes
- Late or incomplete applications will not be considered.
- Only shortlisted candidates will be contacted for interviews.
- Clover is an equal opportunity employer and supports employment equity.
Closing Date: 19 October 2025
Location: Welkom, Free State
This role offers a dynamic opportunity to contribute to Clover’s ongoing growth while building your skills in merchandising, retail operations, and customer relations.
If you’re passionate about sales, product presentation, and customer satisfaction, and are ready to thrive in a results-driven environment—
apply today and become part of the Clover family.
Clover: Permanent Merchandiser Vacancy
