Cure Day Hospitals invites interested and suitably qualified candidates to apply for the position of Receptionist at Medkin, Pretoria.
Position: Receptionist
Number of Positions: 1
Location: Medkin, Pretoria
Closing Date: May 30, 2024
Introduction:
Cure Day Hospitals is a dynamic and energetic company that is rapidly expanding with twelve operational hospitals. We are looking for a dynamic and energetic Receptionist and Admissions Clerk to join our team at Medkin, Pretoria.
Key Responsibilities:
- Maintain customer service principles to ensure client expectations are met.
- Manage the hospital telephone switchboard.
- Effectively handle customer queries.
- Open the hospital each morning between 5:30-5:45 and receive clients, patients, and visitors.
- Contact patients to provide information regarding admission times and necessary documentation.
- Accurately capture pre-admissions.
- Ensure correct admission and discharge of patients.
- Manage payments at Reception.
- Assist patients in obtaining medical authorizations or quotations if needed.
- Handle billing and finalize patient files.
- Communicate with the theatre unit manager, ward Registered Nurse, and relevant doctors’ rooms regarding cancellations or additional patients.
- File patient records as needed and arrange the transfer of files to Head Office.
- Maintain and care for photocopiers, label printers, and computers in Reception.
- Perform monthly banking.
- Complete additional administrative tasks as requested by the manager.
Requirements:
- Grade 12 and relevant qualification.
- 1-3 years of relevant experience in a healthcare environment.
- Basic knowledge of Microsoft Office, including Excel and Word.
- Willingness to work shifts as required by the facility.
- A customer-centred mindset that acknowledges the value of the customer.
- Solid knowledge and application of patient administration systems, policies, and procedures.
- Ability to work under pressure.
- Good interpersonal skills and the ability to deal with people and be at the frontline.
- Ability to plan and organize work efficiently.
- Ability to identify and demonstrate company values.
Rewards:
Your contribution will be rewarded with a market-related remuneration package, including membership of subsidized medical aid, provident funds, leave, and a thirteenth cheque.
Application Information:
Closing date for applications: May 30, 2024
Candidates who meet the requirements and wish to apply for this position can send their comprehensive CVs to applications@cure.co.za.
If you do not hear from us one week after the closing date, please consider your application unsuccessful.
Cure Day Hospitals: Receptionist
