City of Johannesburg: Department of Transport
Vacancy Circular: 082/2025
Closing Date: July 18, 2025
Location
75 Helen Joseph Street, Old Mutual Building, Johannesburg
Salary
R12,809.74 per month (basic salary, excluding benefits)
About the Role
Are you passionate about customer service and thrive in a fast-paced environment? The City of Johannesburg is hiring a Station Assistant to support the Scheduled Public Transport Operations and Control team within the Rea Vaya Bus Rapid Transit system.
Who We’re Looking For
We’re looking for enthusiastic individuals who meet the following requirements:
Minimum Requirements
- Grade 10 (NQF Level 2)
- 0–2 years of experience in:
- Cash handling
- Customer service
- Basic numeracy skills
- Strong communication and interpersonal skills
- Ability to work well under pressure
- Familiarity with cash handling procedures
Added Advantages
- Knowledge of AFC Point of Sale systems
- Experience in public service under pressure
- Residency within the City of Johannesburg (proof required)
Key Responsibilities
As a Station Assistant, you will serve as the face of Rea Vaya. Duties include:
- Conducting pre-shift station inspections
- Selling cards and processing trip top-ups
- Handling cash, reconciling floats and stock
- Managing sales-related banking processes
- Providing professional customer service
- Resolving customer inquiries and complaints
- Monitoring station resources and assets
- Assisting with inventory and financial records
- Completing administrative and reporting tasks
- Building positive relationships with stakeholders
Key Competencies
Leading Competencies
- Excellent communication and interpersonal skills
- Confidence in responding to customer inquiries
- Basic numeracy and customer care skills
Core Competencies
- Knowledge of sales and cash handling procedures
- Experience with AFC Point of Sale systems
- Teamwork, ethics, integrity, and attention to detail
- Commitment to Batho Pele principles and service excellence
Employment Equity
The City of Johannesburg is an equal opportunity employer committed to employment equity. We encourage applications from:
- Previously disadvantaged groups
- People with disabilities
Appointments will be made according to the Employment Equity Plan.
Application Guidelines
- Apply Online: Complete the application form and upload certified copies of:
- Qualifications
- ID
- CV
- Proof of residence (if applicable)
- Browser Recommendation: Use Google Chrome for best performance.
- Additional Requirements:
- Internal applicants must include their employee number.
- Professional memberships must show membership number and expiry date.
- Be prepared to present original documents if requested.
Important Notices
- No Payment Required: The City of Johannesburg does not charge for job applications.
- Consent: By applying, you agree to the use of your information for recruitment, including risk and background checks.
- No Guarantee: Submitting an application does not guarantee appointment.
- Disqualification: Misrepresentation or withheld information may result in disqualification.
- No Liability: The City is not liable for damages related to use of its job portal.
- Right Not to Appoint: The City reserves the right not to fill this post.
- If You Don’t Hear Back: If you don’t receive feedback within six weeks of the closing date, consider your application unsuccessful.
✅ Ready to Apply?
Submit your online application before July 18, 2025!
Job Opportunity: Station Assistant – Sales and Customer Care
